Romano Chrysler Jeep

One of the best buying experience I have EVER had!! I stopped into the Romano Chrysler/Jeep dealership in Fayetteville yesterday morning and was greeted by William “Will” Young. He was polite, knowledgeable and not pushy at all! He worked very hard to put together a deal on the specific vehicle that I was interested in. Within a couple of hours, we had agreed on a deal on the vehicle that my wife wanted! I was straight forward and honest with Will, and he was exactly the same with me! I put him through the wringer while I was negotiating for the best deal possible. He brought several offers that I had made to the GM (Kevin) to see if he could secure the deal, and after some compromises on both sides (more on theirs), we had a deal that I was very happy with! I felt that I was treated very fairly! I would strongly recommend Romano Chrysler/Jeep in Fayetteville, to anyone who is looking for a new or used vehicle, and specifically, I would recommend buying from Will Young!

After weeks of looking for a car my wife liked and in our budget we finally drove a Grand Cherokee and she loved it. We found the car virtually with Suzanne's help and worked with Anthony to close the deal. Anthony was great and easy to work with, let us drive the car for as long as we liked. Made reasonable offer on trade in vehicle, and got a deal we liked. Anthony was very flexible and was able to work with us in moving our delivery around due to last minute changes to our schedules. Would do business with them again.

Although Anthony is a great salesman’s, helpful and made my experience getting into my lease easy, the service department is beyond unhelpful. I called this service department to get it in for service for my vehicle that would not start. I called the week of January 16th and was told they could not service my vehicle until 2/6. I followed up and went to the Jeep dealership in Auburn on Jan 20, which was a HORRIBLE experience, and they supposedly fixed the problem. Fast forward to 2 weeks later, the same issues with the vehicle ensued. I called Romano to get in and they said they could not get me in for multiple weeks again. I called on 2/3 and said I needed to get the vehicle towed in. I was told on the phone that day that they were caught up and could dispatch it Monday or Tuesday of the following week. Fast forward on that Monday, they call and confirm they got the vehicle and they would get it dispatched. I followed up and asked if anyone had taken a look and was spoken to very condescendingly saying that they would not be able to get to the vehicle until 2/21. And also told me they have no loaners for me until MARCH. So I’m left without a vehicle while it sits there dead. I’m extremely disappointed at the help I was NOT given, the way I was spoken to, and left with no vehicle.

Wonderful experience with Jeremy Mula. From the moment he answered the phone, he listened to what I had to say. I knew exactly what I wanted and he never tried to sell me something different. I had an appointment with Jeremy a couple of days later. Again, he listened, smiled and help me with all of my questions and concerns [and believe me, I had a lot of them]. I left with a smile on my face :) Also, Jim Wheelden, who helped me to better understand the numbers. He answered a lot of my questions too! Great job guys.... I love my JEEP

I recently leased my second Jeep Grand Cherokee from Romano. Once again, Jeremy made the entire process quick, easy and pressure free! He is honest, up front and easily relatable. When you walk in the door at Romano Jeep, every single person greets you with a smile. The service in general in this dealership is unlike any other that I have experienced prior. If you’re looking for a car, look no further than the Romano Chrysler Jeep dealership. Ask for Jeremy and know that you’re in the best hands! I look forward to working with Jeremy and Romano Jeep for years to come!

One of the best buying experience I have EVER had!! I stopped into the Romano Chrysler/Jeep dealership in Fayetteville yesterday morning and was greeted by William “Will” Young. He was polite, knowledgeable and not pushy at all! He worked very hard to put together a deal on the specific vehicle that I was interested in. Within a couple of hours, we had agreed on a deal on the vehicle that my wife wanted! I was straight forward and honest with Will, and he was exactly the same with me! I put him through the wringer while I was negotiating for the best deal possible. He brought several offers that I had made to the GM (Kevin) to see if he could secure the deal, and after some compromises on both sides (more on theirs), we had a deal that I was very happy with! I felt that I was treated very fairly! I would strongly recommend Romano Chrysler/Jeep in Fayetteville, to anyone who is looking for a new or used vehicle, and specifically, I would recommend buying from Will Young!

After weeks of looking for a car my wife liked and in our budget we finally drove a Grand Cherokee and she loved it. We found the car virtually with Suzanne's help and worked with Anthony to close the deal. Anthony was great and easy to work with, let us drive the car for as long as we liked. Made reasonable offer on trade in vehicle, and got a deal we liked. Anthony was very flexible and was able to work with us in moving our delivery around due to last minute changes to our schedules. Would do business with them again.